Important disclosure: Complylocal Consultants is a private consulting company. We are not a government body and are not affiliated with the Ministry of Corporate Affairs, GSTN, the Income Tax Department, FSSAI, DGFT, the Trade Marks Registry or any other government department. The registrations and filings we assist with are made on official government portals, and applicants can also apply directly on those portals themselves. Government fees and stamp duties are prescribed by the government, are paid to the government, and are separate from and in addition to our professional fees.
1. What We Do
We provide professional assistance with business and tax compliance: advising you on the registration or filing suited to your situation, preparing and reviewing documents, filling and filing applications on the relevant official government portals on your behalf, and following up on their processing. Our role is preparation, filing and follow-up; the decision on every application rests solely with the relevant government authority.
2. No Guarantee of Outcome or Timeline
Approvals, registrations, refunds and certificates are granted or refused by government authorities at their discretion, under their own rules and workloads. Any timeline we share is an estimate based on normal processing and is not a commitment. We are not responsible for delays, queries, objections or rejections caused by government portals, authorities, policy changes, or information and documents supplied by you.
3. Your Responsibilities
You agree to provide information and documents that are true, complete and current; to respond to our requests within a reasonable time; to review drafts before filing; and to use our services only for lawful purposes. Where a filing is rejected or penalised because the information or documents you provided were inaccurate, incomplete or delayed, the consequences and any re-filing costs are yours.
4. Fees and Payment
Our quotes separate two amounts: (a) our professional fee, and (b) government fees, stamp duty and taxes, which are set by the government and payable to the government regardless of outcome. Work begins after the agreed advance is received. Professional fees are exclusive of GST unless stated. Refunds are governed by our Refund & Cancellation Policy.
5. Scope of Professional Relationship
Each engagement covers only the service described in its quote or proposal. General guidance shared on this website, on calls, or in content is information, not a legal opinion, audit opinion or investment advice; formal opinions are issued only under a written engagement that says so. Nothing on this website creates a professional relationship until an engagement is confirmed and the advance is paid.
6. Communication
You consent to receiving calls, SMS, email and WhatsApp messages from us about your enquiries and engagements, including if your number is registered under DND/NDNC, since these communications are service-related.
7. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising out of a service is limited to the professional fee you actually paid us for that specific service. We are not liable for indirect or consequential losses, loss of profits or business opportunities, government penalties or interest arising from facts or delays attributable to you or to authorities, or for portal outages and technical failures of government systems. Nothing in these terms limits liability that cannot be limited under Indian law.
8. Documents and Intellectual Property
Documents you give us remain yours; we hold them to deliver the engagement and for statutory record-keeping. The website's content, design, brand and materials are ours and may not be copied or reused without written permission. We may state that you are a client, without disclosing confidential details, unless you ask us in writing not to.
9. Third-Party Links and Tools
The website may link to government portals and third-party tools. We are not responsible for their content, availability or terms.
10. Suspension and Termination
We may decline or discontinue an engagement that involves unlawful activity, abusive conduct, or sustained non-cooperation (such as non-response for more than 60 days), after notice to you. Fees for work already performed remain payable, and any refund is governed by the Refund & Cancellation Policy.
11. Force Majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including government portal shutdowns, changes in law, natural calamities, or internet and infrastructure failures.
12. Governing Law and Jurisdiction
These terms are governed by the laws of India. Subject to any mandatory law, the courts at Rohtak, Haryana have exclusive jurisdiction over disputes arising from the website or our services.
13. Grievances and Contact
Grievance Officer: [RAHUL: same name as Privacy Policy] - Complylocal Consultants, Shree Aarambh, 4th Floor, DLF Colony, Rohtak 124001, Haryana, India - info@complylocal.com - +91 98968 05552.
14. Changes to These Terms
We may revise these terms; the version on this page on the date you engage a service is the version that applies to that engagement.