1. Who We Are
Complylocal Consultants is a private limited company incorporated under the Companies Act, with its office at Shree Aarambh, 4th Floor, DLF Colony, Rohtak 124001, Haryana, India (CIN: [RAHUL: CIN]). We provide professional assistance with business registrations, tax filings, trademark applications and related compliance services. We are a private consulting firm and are not a government agency or department.
2. Information We Collect
Information you give us for our services. To prepare and file applications on your behalf, we collect the details those applications require: your name, contact details, address, PAN, Aadhaar (only where the relevant government process requires it, such as e-verification or DSC issuance), DIN, photographs and signatures, business details, financial statements, bank details, invoices and other documents relevant to the engaged service.
Information you give us on the website. When you fill an enquiry form, we collect your name, mobile number, email, and the service you are interested in.
Information collected automatically. Like most websites, we use cookies and analytics tools (such as Google Analytics and Microsoft Clarity) that collect device, browser, approximate location and usage information. Advertising platforms (such as Google Ads and Meta) may set cookies to measure campaigns.
3. How We Use Your Information
We use your information to: prepare, fill and file your applications on the relevant official government portals; communicate with you about your engagement by phone, email, SMS and WhatsApp; raise invoices and process payments; respond to enquiries; meet our own legal and professional record-keeping obligations; and improve our website and services. By sharing your contact details with us, you consent to being contacted about your enquiry or engagement even if your number is registered under DND.
5. How Long We Keep It
We retain engagement records and filed documents for as long as professional, tax and statutory record-keeping rules require, and enquiry data for up to [RAHUL: 24] months. When retention is no longer required, we delete or anonymise the data.
6. How We Protect It
We use HTTPS across the website, restrict access to client documents to the team working on your matter, and store documents on access-controlled systems. No method of transmission or storage is completely secure, but we treat your PAN, Aadhaar and financial documents with the same care we are professionally bound to as a CA-led firm.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023 and applicable rules, you may request access to the personal data we hold about you, ask us to correct or update it, ask us to erase data we no longer need to retain, and withdraw consent for future processing (which may mean we cannot continue a pending engagement). Write to us at the contact in Section 10 and we will respond within a reasonable time.
9. Children
Our services are intended for persons aged 18 and above. We do not knowingly collect personal data from children.
10. Grievance Officer & Contact
Grievance Officer: [RAHUL: full name]
Complylocal Consultants, Shree Aarambh, 4th Floor, DLF Colony, Rohtak 124001, Haryana, India - Email: info@complylocal.com - Phone: +91 98968 05552.
We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the current version. Material changes will be highlighted on this page.